Contact information
Customer Service
We’re always happy to hear from you — whether you have a question about an item, need help with your order, or simply want to share feedback.
Customer Service Hours
We aim to respond within 1–2 business days.
📅 Monday – Friday
⏰ 10:00 AM – 5:00 PM EST
Ways to Reach Us
📧 Email
customerservice@windandsong.com
For order inquiries, please include your order number in the subject line.
Mailing Address (for returns or correspondence)
Wind & Song
240 Main St, PO 361
Northport, NY 11768
📱 Social Media
Connect with us on Instagram and Pinterest for style inspiration, sneak peeks, and updates.
Quick Help
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Order Status – Check your confirmation email for tracking details.
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Returns & Exchanges – See our Returns Policy for instructions.