Last updated: May 1, 2025

At Wind & Song, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.windandsong.com.

1. Information We Collect

When you visit our site, we may collect the following information:

•           Personal Information: name, email address, shipping/billing address, phone number, and payment details when you place an order.

•           Device Information: your web browser, IP address, time zone, and cookies installed on your device.

•           Browsing Information: pages viewed, search terms, time spent on site, and other analytic data.

2. How We Use Your Information

We use the information we collect to:

•           Fulfill and manage your orders and returns

•           Communicate with you about your order or promotions

•           Improve and optimize our website and services

•           Prevent fraudulent transactions and enhance security

3. Sharing Your Information

We do not sell or rent your personal information. We only share information with trusted third parties to help us operate our business, such as:

•           Payment processors (e.g., Shopify, PayPal)

•           Shipping carriers

•           Marketing and analytics services (e.g., Google Analytics)

These third parties only access the data necessary to perform their specific functions and are required to keep your information confidential.

4. Cookies

Our website uses cookies to:

•           Store your preferences

•           Keep track of items in your shopping cart

•           Analyze site traffic and usage patterns

You can disable cookies through your browser settings, but this may affect your experience on our site.

5. Your Rights

If you are a resident of the U.S. or another jurisdiction with privacy laws, you may have the right to:

•           Access the personal data we hold about you

•           Correct or update your information

•           Request deletion of your data

To exercise any of these rights, please contact us at account@windandsong.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill your order and meet legal obligations unless you request its deletion sooner.

7. Security

We take reasonable precautions to protect your data and use secure technologies to safeguard your information during transmission and storage.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Wind & Song
Email: account@windandsong.com
Website: www.windandsong.com